Frequently Asked Questions
Everything you need to know about how Firebot AI works.
How Firebot AI Works
What does Firebot AI do?
Firebot AI automates the full lifecycle of firewall change management — from receiving a change request, through risk analysis and approval workflows, to implementation and audit logging — all without manual intervention.
Which firewalls does Firebot AI support?
Firebot AI supports all primary firewall vendors, including Cisco, Check Point, and Palo Alto Networks, allowing you to manage your existing infrastructure without switching vendors.
Does Firebot AI make changes to my firewall automatically, or does a human still approve them?
Firebot AI automates firewall changes end-to-end, but keeps humans in the loop — every change goes through an approval process before being deployed, ensuring your team retains full visibility and control.
Compliance & Auditing
How does Firebot AI help with compliance?
A structured change management process ensures all policy changes are tracked, validated, and approved before implementation — helping maintain compliance with frameworks such as PCI DSS and reducing audit preparation time significantly.
Does Firebot AI keep an audit trail?
Yes. Every change request, approval decision, and deployment is logged automatically with timestamps and user attribution — so you always have a full record of what changed, when, who approved it, and why.
How often should firewall rules be reviewed?
Regular reviews are essential — ideally quarterly, or after any significant network change. The right frequency depends on your organisation’s risk tolerance and regulatory requirements.
Implementation & Onboarding
How long does it take to get started with Firebot AI?
Firebot AI is delivered as a SaaS solution with a plug-and-play setup — most organisations are up and running within a few days, with no lengthy infrastructure deployment required.
Do I need to replace my existing firewall to use Firebot AI?
No. Firebot AI sits alongside your existing firewall infrastructure as a management and automation layer — it doesn’t replace your firewalls, it makes managing them faster and safer.
What happens if an automated change causes a problem?
Firebot AI captures a configuration snapshot before every change. If a new rule causes unexpected behavior, rollback is immediate.
What is Firewall Change Management?
What is firewall change management?
Every time a firewall rule needs to be added, modified, or removed, it should go through a defined process — review, approval, implementation, and documentation. Without this, organizations accumulate thousands of rules over time, many redundant or dangerously permissive, with no record of why they exist.
Why does firewall change management matter?
Even when traffic is flowing and applications are working normally, misconfigured or overly permissive rules can leave your network silently exposed. Every configuration change either moves your network toward better security or increased risk.
What are the biggest risks of manual firewall changes?
Even when traffic is flowing and applications are working normally, misconfigured or overly permissive rules can leave your network silently exposed. Every configuration change either moves your network toward better security or increased risk.
